Terms & Conditions

TERMS & CONDITIONS

Effective Date: September 6, 2026
Last Updated: September 6, 2026

Welcome to Khinaxio Holdings LLC.

These Terms & Conditions (“Terms”) govern your access to and use of the Khinaxio Holdings website, the Heroes One mobile application, and any related websites, applications, content, features, products, subscriptions, and services provided by Khinaxio Holdings LLC (collectively, the “Services”).

By accessing, downloading, installing, purchasing, subscribing to, or using any of our Services, you agree to these Terms.

If you do not agree to these Terms, you should not access or use the Services.

1. About Khinaxio Holdings LLC

Khinaxio Holdings LLC (“Khinaxio Holdings,” “Khinaxio,” “we,” “our,” or “us”) develops digital products and services intended to provide useful information, educational resources, reference tools, and technology solutions.

Heroes One is a digital clinical reference and educational application developed for healthcare professionals, emergency medical personnel, students, first responders, and other users seeking convenient access to clinical and educational reference information.

2. Acceptance of These Terms

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of an employer, healthcare organization, educational institution, agency, or other entity, you are responsible for ensuring that your use complies with that organization’s policies and requirements.

3. Eligibility

You must have the legal capacity to enter into these Terms.

If you are using Heroes One as a student, trainee, or person practicing under supervision, you remain responsible for complying with the requirements of your educational program, employer, licensing authority, clinical supervisor, medical director, and applicable laws and regulations.

4. Educational and Reference Purposes Only

Heroes One is intended to provide educational and clinical reference information.

Information available through Heroes One may include, but is not limited to:

  • Medication information;
  • Medication dosing references;
  • Weight-based dosing calculations;
  • Infusion information;
  • Clinical calculators;
  • Laboratory reference information;
  • ECG/EKG educational material;
  • Capnography information;
  • Airway-management references;
  • Rapid sequence intubation (RSI) references;
  • Emergency and critical-care information;
  • Pediatric references;
  • Adult clinical references;
  • Procedures;
  • Medical illustrations;
  • Clinical formulas;
  • Compatibility information;
  • Educational materials.

The Services are intended to supplement—not replace—appropriate professional education, training, clinical judgment, medical direction, institutional protocols, and authoritative medical references.

5. Not Medical Advice

The information provided through Heroes One and other Khinaxio Holdings Services is provided for educational and informational purposes only.

The Services do not constitute medical advice, diagnosis, treatment, prescription, or an individualized recommendation regarding any particular patient.

Nothing contained in the Services creates a physician-patient, nurse-patient, provider-patient, pharmacist-patient, or other healthcare professional relationship between Khinaxio Holdings and any individual.

6. Not a Substitute for Professional Clinical Judgment

Heroes One is not intended to replace the independent professional judgment of a qualified healthcare professional.

Users are responsible for evaluating the clinical condition of each patient and determining the appropriate assessment, treatment, medication, dosage, procedure, intervention, and disposition based upon all relevant circumstances.

Information provided by Heroes One should be considered reference information, not an instruction to perform a particular intervention.

Clinical decisions must be based on the user’s professional judgment, training, scope of practice, applicable protocols, medical direction, institutional policies, and current standards of care.

7. Medication and Dosing Information

Medication information provided through Heroes One may include indications, contraindications, precautions, concentrations, routes, dosing ranges, weight-based calculations, infusion information, compatibility information, and other medication-related references.

Medication administration involves significant clinical risk.

Before administering any medication, users are responsible for independently verifying all relevant information, including:

  • Correct patient;
  • Medication;
  • Indication;
  • Dose;
  • Concentration;
  • Route;
  • Frequency;
  • Maximum dose;
  • Weight;
  • Units of measurement;
  • Dilution;
  • Preparation;
  • Infusion rate;
  • Compatibility;
  • Contraindications;
  • Allergies;
  • Interactions;
  • Applicable protocols.

Users should verify medication information against authoritative and current sources, applicable medication labeling, pharmacy resources, institutional policies, protocols, and medical direction as appropriate.

8. Clinical Calculators

Heroes One may provide clinical calculators, including medication dosing, weight-based calculations, infusion calculations, clinical scores, formulas, and other decision-support tools.

Calculator results depend upon the accuracy of the information entered by the user.

Users are solely responsible for verifying:

  • Input values;
  • Patient weight;
  • Units;
  • Medication concentration;
  • Mathematical calculations;
  • Decimal placement;
  • Unit conversions;
  • Maximum or minimum dose limitations;
  • Resulting dose or volume;
  • Clinical appropriateness of the result.

Users should independently verify calculations before relying on them for patient care.

A calculator result should never be considered an automatic treatment recommendation.

9. Emergency Situations

Heroes One is not an emergency communication system and does not provide emergency medical services.

Do not delay emergency treatment, emergency medical services, medical direction, consultation, or other necessary care while attempting to access or use Heroes One.

In an emergency, users should follow applicable emergency procedures, protocols, medical direction, and local emergency-response requirements.

The availability of the application is not guaranteed during an emergency.

10. Clinical Protocols and Scope of Practice

Healthcare laws, treatment protocols, medication formularies, scopes of practice, and standards may differ by jurisdiction, employer, agency, facility, and profession.

Information provided through Heroes One does not authorize a user to perform any procedure, administer any medication, or provide any treatment outside the user’s legally permitted scope of practice.

Users are responsible for following:

  • Federal and state laws;
  • Professional licensing requirements;
  • Scope-of-practice requirements;
  • Employer policies;
  • Agency protocols;
  • Hospital policies;
  • Medical direction;
  • Standing orders;
  • Applicable clinical guidelines.

If information in Heroes One conflicts with an applicable protocol, order, law, institutional policy, medication label, or medical direction, users should follow the applicable authoritative requirement.

11. Information Accuracy and Updates

Khinaxio Holdings strives to provide useful and accurate information; however, medicine and healthcare continuously evolve.

Clinical recommendations, medications, concentrations, dosing practices, guidelines, laboratory reference ranges, protocols, equipment, and standards may change.

We do not guarantee that every piece of information available through the Services will always be:

  • Complete;
  • Error-free;
  • Current;
  • Applicable to every patient;
  • Applicable to every jurisdiction;
  • Consistent with every institutional protocol.

Users should independently verify clinically significant information before applying it to patient care.

12. Medical Illustrations and Educational Content

Images, diagrams, ECG examples, capnography waveforms, anatomical illustrations, procedural illustrations, and other visual materials contained in Heroes One may be simplified or stylized for educational purposes.

They should not be interpreted as exact representations of every clinical presentation or patient.

13. Patient Information and Protected Health Information

Unless a particular feature expressly states otherwise, Heroes One is not intended to function as an electronic health record, patient chart, or medical-record storage system.

Users should not enter personally identifiable patient information, protected health information (“PHI”), medical-record numbers, patient names, or other confidential patient information into fields that are not specifically designed and authorized for that purpose.

Users are responsible for complying with applicable patient privacy and confidentiality requirements, including HIPAA where applicable.

14. User Accounts

Certain features may require users to create an account.

You are responsible for:

  • Providing accurate account information;
  • Maintaining the confidentiality of your login credentials;
  • Protecting access to your account;
  • Preventing unauthorized use;
  • Promptly notifying us if you suspect unauthorized access.

You may not share account credentials in a manner that violates your subscription terms or allows unauthorized users to access paid Services.

15. Subscriptions and Paid Services

Heroes One may offer free and paid features, including recurring subscriptions.

Subscription options, prices, billing periods, and available features will be displayed before purchase.

Depending on the platform used to purchase a subscription, billing may be processed through the Apple App Store, Google Play, or another authorized payment provider.

By purchasing a subscription, you authorize the applicable payment provider to charge the applicable subscription fee.

16. Automatic Renewal

Where recurring subscriptions are offered, subscriptions may automatically renew unless canceled before the applicable renewal deadline.

Renewal terms, cancellation requirements, and billing procedures are governed by the terms presented at the time of purchase and, where applicable, by the relevant application marketplace.

Users are responsible for managing their subscriptions through the platform through which the subscription was purchased.

17. Cancellations and Refunds

If a subscription or purchase was made through the Apple App Store or Google Play, cancellation and refund requests may be subject to the policies and procedures of the applicable platform.

Khinaxio Holdings cannot guarantee that a refund request submitted to a third-party platform will be approved.

Cancellation generally prevents future renewal but may not terminate access to paid features before the end of the current paid subscription period, subject to applicable platform rules and law.

18. Free Trials and Promotional Offers

We may offer free trials, introductory pricing, promotional periods, discounts, or other offers.

Eligibility and terms may vary.

Unless otherwise stated, a trial may convert to a paid subscription at the end of the trial period if it is not canceled in accordance with the terms presented when the trial begins.

19. Application Availability

We aim to maintain reliable access to our Services, but we do not guarantee uninterrupted availability.

Heroes One or other Services may become temporarily unavailable because of:

  • Maintenance;
  • Software updates;
  • Internet connectivity;
  • Device problems;
  • Server outages;
  • Third-party service interruptions;
  • Cybersecurity incidents;
  • Events beyond our reasonable control.

Users should not rely on Heroes One as their sole source of information when uninterrupted access to clinical information is required.

20. Updates and Changes to Heroes One

We may modify, update, add, remove, suspend, or discontinue features or content.

Updates may be necessary for security, compatibility, functionality, regulatory requirements, or improvement of the Services.

Certain features may require a newer version of the application or operating system.

21. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes;
  • Attempt unauthorized access to systems or accounts;
  • Circumvent security features;
  • Interfere with operation of the Services;
  • Introduce malware or malicious code;
  • Reverse engineer the Services except where expressly permitted by law;
  • Scrape or systematically extract content without authorization;
  • Copy or redistribute protected content except as permitted;
  • Misrepresent Khinaxio content as your own;
  • Use the Services to violate patient privacy;
  • Use the Services in a manner that infringes another person’s rights.

22. Intellectual Property

The Services and their original content, design, branding, software, graphics, interfaces, databases, illustrations, educational materials, logos, trademarks, and other intellectual property are owned by or licensed to Khinaxio Holdings LLC unless otherwise stated.

This includes the Heroes One name, branding, interface, and original application content to the extent protected by applicable intellectual-property law.

Your use of the Services does not transfer ownership of any intellectual property to you.

23. Limited License

Subject to these Terms, Khinaxio Holdings grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for lawful personal, professional, or educational reference purposes.

You may not reproduce, distribute, sell, sublicense, publicly display, create unauthorized derivative works from, or commercially exploit protected portions of the Services without written permission.

24. Third-Party Content and Links

Heroes One and the Khinaxio Holdings website may reference or link to third-party websites, publications, guidelines, resources, application stores, or services.

Third-party services are controlled by their respective providers.

Khinaxio Holdings is not responsible for the availability, accuracy, security, privacy practices, or content of independent third-party services.

Links are provided for convenience and do not necessarily constitute endorsement.

25. Privacy

Your use of the Services is also subject to our Privacy Policy.

The Privacy Policy describes how we collect, use, disclose, and protect information associated with the Services.

The Privacy Policy should be read together with these Terms.

26. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

KHINAXIO HOLDINGS DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY, TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.

We do not warrant that the Services will be uninterrupted, error-free, completely accurate, or suitable for every clinical situation.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

27. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KHINAXIO HOLDINGS LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

This includes, where permitted by law, losses resulting from reliance on information, loss of data, interruption of service, or unauthorized access.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

28. Professional Responsibility

Healthcare professionals remain solely responsible for the care they provide.

Use of Heroes One does not transfer clinical responsibility to Khinaxio Holdings.

Users must independently determine whether information, calculations, medication doses, procedures, or other content are appropriate for a particular patient or clinical situation.

29. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Khinaxio Holdings LLC and its affiliates, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable costs arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person’s rights.

This provision does not apply where prohibited by applicable law.

30. Suspension or Termination

We may suspend or terminate access to the Services when reasonably necessary because of:

  • Material violations of these Terms;
  • Fraudulent activity;
  • Security threats;
  • Unauthorized use;
  • Abuse of the Services;
  • Legal or regulatory requirements.

You may stop using the Services at any time.

Termination does not automatically cancel a subscription managed through a third-party application marketplace; such subscriptions must be managed according to the applicable platform’s procedures.

31. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Any dispute will be handled in accordance with applicable law and any dispute-resolution provisions contained in these Terms.

Important: Before adding mandatory arbitration, jury-trial waiver, class-action waiver, or an exclusive Nevada court provision, I recommend having an attorney review those provisions rather than copying generic internet language.

32. Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, technology, or legal requirements.

When these Terms are updated, the Last Updated date will be revised.

Where required, we may provide additional notice of material changes.

Continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

33. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

34. No Waiver

Failure by Khinaxio Holdings to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

35. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented for particular Services, constitute the agreement between you and Khinaxio Holdings regarding use of the Services, except where another written agreement expressly applies.

36. Contact Us

Questions regarding these Terms & Conditions may be directed to:

Khinaxio Holdings LLC
Las Vegas, Nevada, USA
Email: admin@khinaxioholdings.com
Phone: (725) 777-1630